GCC Career Link aims to provide clear expectations around paid services.
Eligible refund requests should generally be submitted within 30 days of purchase.
The 30-day period does not mean every purchase is automatically refundable.
Refunds may be considered for the following situations:
A purchased service was paid for but failed to activate because of a technical problem attributable to GCC Career Link.
Examples may include:
The same transaction was accidentally charged more than once.
A substantial technical problem prevented access to an advertised paid feature and the problem could not reasonably be resolved.
Refunds generally will not be issued because:
GCC Career Link does not guarantee:
Therefore, failure to achieve a recruitment outcome does not itself establish refund eligibility.
Cancellation of a recurring subscription generally prevents future renewal.
Cancellation does not automatically create a refund for the current billing period where the service has already been activated and delivered.
Special promotions may have additional conditions that will be disclosed before purchase.
Refund requests can be submitted by email:
Email: support@gcccareerlink.com
Please include the following information:
We may review the following information when investigating a refund request:
Additional information may be requested where necessary.
Approved refunds will generally be returned through the original payment method where possible.
Processing times may depend on the payment provider or financial institution.
Users should notify GCC Career Link promptly if they believe a transaction was unauthorized.
Additional investigation may be required.
The Refund Policy may be updated when pricing, products, payment systems or applicable legal requirements change.